Terms
Plain terms for the open beta
GetMine Ltd, England and Wales, company number 17070331. The privacy policy governs everything about your data; where these terms and the policy could be read differently, the policy prevails.
What the open beta is
GetMine is early software, free to use during the beta. Features will evolve and parts of what you see today will change.
Who it’s for
Adults, 18 or over. The app will ask you to confirm this.
Not a medical service
GetMine organises your health information. Mina is not a doctor: she does not diagnose, assess or triage, and nothing in GetMine is medical advice. Check anything important with a clinician.
Your vault is yours
Your records live on your computer, in an encrypted vault only you can open. We never hold a central copy. Deleting GetMine never deletes your health information: the app and Mina go. Keep your own copies of anything you can’t afford to lose. We store no health records on our servers, and we train no AI model on them.
The AI that’s included
The beta includes free credit for Mina. Top-ups are in Settings, Billing: Stripe takes the payment, and we never see your card. What Mina sends, and to whom, is in the privacy policy, and happens only after you’ve given your consent, which we ask for when you start adding your records.
Refunds
If a payment went wrong, or you change your mind, write to hello@getmine.ai within 14 days and we’ll refund the credit you haven’t used. Refunds go back to the card you paid with.
Use it responsibly
Use GetMine for health information you have the right to hold, and don’t add someone else’s records without their consent. We can pause a beta place that’s clearly being misused, and we’d tell you why.
Feedback
The app has a feedback channel, and more ways may follow. Using it is always your choice: what you send helps us build a better product, and the privacy policy describes how it’s held.
As-is, while we build
GetMine is provided as-is during the beta. We’ll do our best to fix problems quickly, but we can’t promise error-free software while it’s being built. Nothing in these terms limits the rights consumer law gives you.
Leaving, and endings
You can leave whenever you like: the app has an exit, and the privacy policy describes the erasure you’re entitled to. If we ever end the beta, we’ll tell you clearly and in advance: Mina would stop working, but your health information stays on your computer, and export keeps it readable anywhere.
Questions
Write to hello@getmine.ai. These terms are governed by the law of England and Wales.
Last updated: 11 October 2026 · GetMine Ltd · hello@getmine.ai