Your health records live on your computer, in a folder you own.

The beta, plainly

GetMine is experimental software for adults (18+). Mina organises your health information; she is not a doctor and does not diagnose. Check anything important with a clinician, and keep your own copies of anything you can’t afford to lose.

Your Health Vault: yours, on your computer

Everything you add or connect (electronic health records, documents, emails you choose to scan, photos, notes) lives in the Health Vault folder on your own computer. We hold no copy, we cannot see it, and nothing in the product reports its contents to us.

• We can’t lose or leak what we don’t have. Your records are as safe as your computer: keeping it protected, and being careful where you copy or share your vault folder, is in your hands, as it would be with paper records.
• Deleting GetMine never deletes your vault. The app and Mina go; your folder stays, readable without us. Want it gone too? Put it in the Bin.

When Mina answers a question

Mina is powered by our AI LLM provider. To answer a question, or to file a document, email or photo you’ve added, she sends the provider only the slice of your records relevant to that task. Never your whole vault, never your logins. And only after you’ve agreed on the first-open screen: no consent, no Mina.

Requests either pass through GetMine’s server, which keeps none of the content and only counts them against the AI allowance included with the beta, or go straight from your computer to the provider under your own key, never touching a GetMine server.

About our AI LLM provider: whoever it is, our terms with them must meet three conditions. Your content is never used to train AI models, operational logs delete automatically within days, and data leaving the UK travels under lawful safeguards.

Sources you connect

• Electronic health records (in the UK, your NHS record) reach your vault through our health-records access partner, after you log in with them and authorise it.
• Email scanning is read-only. GetMine can never send, change or delete your email, and your mailbox is read on your computer, not by us. You can revoke the access you granted with your email provider at any time.
• The logins you grant are stored encrypted on your machine, with the key kept outside the vault folder. A copy of your folder, wherever it ends up, contains no usable login to anything.
• Disconnect any source at any time, in the app.

What we hold

GetMine holds exactly this, and nothing else:

No health information appears in this table. When you apply on the website, your email goes straight to our email delivery provider. Our own site stores nothing, and until you click the confirmation link, the address isn’t kept anywhere at all.

Our lawful bases: running the beta you asked to join (contract), improving the product (legitimate interests), and your explicit consent for the AI processing of health information described above.

What we don’t do

• We don’t sell personal data, and we never will.
• We don’t run advertising or tracking on the product.
• We don’t look at your vault. We built it so we can’t.
• We don’t send your data anywhere this page hasn’t told you about.
• We don’t change this page quietly: if it changes, we tell you before it applies to you.

Your rights

For the data in the table above: ask what we hold, correct it, or have it deleted. Write to privacy@getmine.ai, or use “leave the beta” when it ships in the app. Your vault needs no rights from us: you hold the data.

If you’re unhappy with how we’ve handled something, you can complain to the Information Commissioner’s Office (ico.org.uk). We’d appreciate the chance to fix it first.

GetMine Ltd, registered in England and Wales, company number 17070331, is responsible for the personal data listed under “What we hold”. Contact: privacy@getmine.ai.